Physician Office

>>>Resources

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EHR/DOQ-IT Tools
Care Management Tools
Practice Cultural Quality Tools and Resources
Publications
Web Links

EHR/DOQ-IT Tools
DOQ-IT Program Background
DOQ-IT brochure
DOQ-IT Quality Measures
DOQ-IT Frequently Asked Questions
The Role of EHRs in Supporting Care Management

Practice Assessment/Planning Tools
*New* Practice Management System Practice Self-Assessment
Avoiding EHR Disasters
EHR Goal Setting
Sample EHR Implementation Team Charter
EHR Team Charter Template
Stages of Team Development
Team Building Q & A
Hardware Inventory
Technology Assessment
Workflow Assessment
Operational Redesign Workbook
Operational Redesign: Patient Flow
Operational Redesign: Rx Refill or Renewal
Operational Redesign: Scheduling
Patient Visit - Best Practices
Documents - Best Practices
Labs - Best Practices
Personal Skills Needs Assessment
EHR In The Exam Room
EHR Implementation Roadmap and Timeline
Point of Care Documentation

EHR Selection Tools
EHR Characteristics
EHR Hardware Solutions
Integrated vs. Interfaced EHRs
Guidelines for Evaluating EHRs
Questions for EHR Vendors
Vendor Demo Scenario
Vendor Demo Scenario Evaluation
Vendor Evaluation
EHR Contracting 101
EHR Contracting Guidelines
EHR Request for Proposal
The Guide: Electronic Medical Records (from www.PhysiciansPractice.com)

EHR Implementation Tools
11 EHR Training Tips
EHR Training Methods
EHR Implementation in Progress Poster
EHR Implementation Flyer for Patients (color)
EHR Implementation Flyer for Patients (black & white)
Five Reasons Your Doctor is Using an EHR System flyer
EHR Implementation Patient Letter
Common EHR Implementation Problems and Suggested Solutions
EHR Component Testing Log
EHR Go Live Planning Checklist
EHR Implementation Checklist
EHR Implementation Issues Log
EHR Implementation Options Pros and Cons
EHR Implementation Strategies
EHR Implementation Team Action Plan
Scanning and Backloading Tips
System Backup 101
Post EHR Implementation Assessment
Post-Live Evaluation
Scanning and Keying Worksheet
EHR Conversion Log

Other EHR Resources
Basic PC Training

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Care Management Tools
Transition Your Patient Care Plans Into an EHR
Coronary Artery Disease DOQ-IT Measures
Diabetes Mellitus DOQ-IT Measures
Heart Failure DOQ-IT Measures
Hypertension DOQ-IT Measures
Preventive Care DOQ-IT Measures
Diabetes Care Flowsheet
Diabetes Zones for Management
Diabetic Care Management Plan
Patient Diabetes Tests and Exams
Immunization Resources
Care Management Roadmap
Group Visit Starter Kit
Ambulatory Care Measures Definitions
PDSA Overview
Quality Improvement Overview
Action Planning Worksheet

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Practice Cultural Quality - Tools and Resources
CLAS Tools
Cultural Competency/CLAS Overview
CLAS Standards List
CLAS Implementation Guide
CLAS Standards Assessment Tool
A Physician's Practical Guide to Culturally Competent Care - Office of Minority Health (OMH) Modules
CLAS Post-Assessment

Community Profiles
Data Collection Resource Links for Community Profiles
Illinois State Fact Sheet

Language Access Services
Interpreter Services Resource Guide
"I Speak" Cards
Availability of Interpreter Services Sign
Right to Interpreter Services Sign
Addressing Language Issues in Your Practice
A Patient-Centered Guide to Implementing Language Access Services in Health Care Organizations
Health Care Language Services Implementation Guide

Multilingual Office Forms
Generic HIPAA Consent for Treatment - Spanish
General Privacy Notice - Spanish
HIPAA Acknowledgement of Privacy Notice - Spanish

Office Environment
Office Environment Assessment Checklist

Patient Education Materials
ICE Toolkit

Strategic Plans, Policies and Procedures
Strategic Planning Tool Introduction Letter
Strategic Planning Tool
Language Access Policy and Procedure Template
Sample Strategic Plan - NSW Health
Sample Patient Satisfaction Survey

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Publications

September 2007
online HTML Version

May 2007
online HTML version

Fall 2006
online HTML version
downloadable pdf version (302 KB)

Summer 2006
online HTML version
downloadable pdf version (668 KB)

Spring 2006 (980 KB)
Winter 2005 (535 KB)
Fall 2005 (1.3 MB)
Spring 2005 (436 KB)

On the DOQ-IT is now available in an e-newsletter format. To receive the next issue in your inbox instead of your mailbox send an e-mail to newsletter@ilqio.sdps.org with "subscribe On the DOQ-IT " in the subject line.

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Web Links
Evaluating EHR's/EMR's & Health IT Info
Physician's EHR a research organization, publisher, and educational and training provider with emphasis on electronic health record implementation, health community connectivity and data exchange development, provider-to-patient communications, personal health records, consumer-driven health care, and privacy and security.
Health Data Management a Web site and magazine providing in-depth analysis on using information technology to achieve business goals and improve the quality of care.
AC Group, Inc. is a healthcare technology advisory and research firm designed to save participants precious time and resources in their technology decision-making.

Funding & Grants
The Office of Minority Health administers grant programs in an effort to facilitate community linkages and strategies that use scarce resources efficiently across national lines. These grants aim to support community organizations and science-based efforts to eliminate health disparities.
eHealth Initiative, an independent, non-profit organization working to drive improvement in the quality, safety, and efficiency of healthcare through information and information technology.
The Health Resources and Services Administration (HRSA) an agency of the U.S. Department of Health and Human Services, is the primary Federal agency for improving access to health care services for people who are uninsured, isolated or medically vulnerable.
The Agency for Healthcare Research and Quality's (AHRQ) has a mission to improve the quality, safety, efficiency, and effectiveness of health care for all Americans.
VentureTECH an initiative of the Illinois Technology Office helping to fund the next generation of tools that will grow our food better, prevent and cure disease, and deliver up-to-date health information to patients and health professionals.
Rural Utilities Services (RUS) a part of the U.S. Department of Agriculture that provides grants and loans to rural educational and health care services.
Telemedicine Information Exchange (TIE) maintains a searchable, up-to-date database of funding sources for
telemedicine and telehealth activities, which includes funding opportunities in both government and
private sectors.
U.S. Department of Health and Human Services (DHHS) DHHS manages more than 300 programs
designed to protect the health of all Americans and provide essential human services. It is the
largest grant-making agency in the federal government, providing some 60,000 grants per year.
National Telecommunication and Information Administration (NTIA) is part of the U.S.
Department of Commerce (DOC). This agency has a Technology Opportunities Program (TOP), which
is a highly competitive, merit-based grant program that brings the benefits of digital network technologies
to communities.
FirstGov is an official Web site for government information that provides a search engine that connects millions
of Web pages from federal and state governments, the District of Columbia, and U.S. territories.
Grants.gov allows organizations to electronically find and apply for competitive grant opportunities
from all federal grant-making agencies.

Patient Education
The Patient Education Institute develops interactive patient education software and implements them in health care settings.
MedlinePlus brings together authoritative information from the National Library of Medicine, the National Institutes of Health (NIH), and other government agencies and health-related organizations.
wired.MD® is an eHealth company that uses innovative technology to develop patient and consumer health education for use at the point of care and beyond with a goal to empower health care professionals to improve patients' health care experience and reduce costs by making patient education more engaging, effective, and efficient to deliver.
familydoctor.org a site operated by the American Academy of Family Physicians (AAFP) providing articles and information for all health care consumers written and reviewed by physicians and patient education professionals.

Cultural Quality
DHHS — Office for Civil Rights promotes and ensures that people have equal access to and opportunity to participate in and receive services from all HHS programs without facing unlawful discrimination, and that the privacy of their health information is protected while ensuring access to care.
Office of Minority Health Center for Linguistic and Cultural Competence in Health Care was established as a vehicle to address the health needs of populations who speak limited English.
Health Resources and Services Administration Study on Measuring Cultural Competence in Health Care Delivery Settings a project to develop a cultural competence measurement profile comprising a conceptual measurement framework and set of measures for gauging cultural competence in health care settings.
Limited English Proficiency (LEP) a HHS site containing resources and publications related to health care for patients with LEP.
MedQIC The Medicare Quality Improvement Community (MedQIC, pronounced Med-quick) is a national knowledge forum for health care and quality improvement professionals. It provides easy access to quality improvement resources and a community of professionals sharing knowledge and experiences to accelerate health care quality improvement across the nation.

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