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Culture Change
The Illinois Foundation for Quality Health Care’s Nursing Home Person-Directed Care (PDC) Change Package helps you to facilitate and track your progress toward improving quality of care and quality of life in your facility by following a person-directed care model. It incorporates the work of the Pioneer Network, Eden Alternative, Wellspring Model, and PEAK Initiative.

The Change Package presents six domains of focus for your efforts: resident control, leadership, care practices, workplace practices, environment and community. Each domain includes several key change ideas you can practice to promote growth in your nursing home culture.

Download the entire Change Packet (3.7MB)
Note: Due to the size of this file, document may take 1 minute or more to appear.

Consistent Assignment Brochure (color) A two-sided brochure for family of residents explaining consistent assignment staffing.
Consistent Assignment Brochure (black & white) A two-sided brochure for family of residents explaining consistent assignment staffing.

Workforce Retention
CNA Turnover Replacement Cost Calculator
CNA Turnover Replacement Cost Calculator - Year 2
CNA Turnover Replacement Cost Calculator - Year 3
Calculation of CNA Turnover Rates Spreadsheet

These tools will help to determine your annual expenses related to turnover in CNA positions.

Restraints
Alternatives to Physical Restraints
Restraints: Staff Attitudinal Survey

Urinary Incontinence
Urinary Continence Assessment
Prompted Voiding Record
Weekly Random Wet Checks

Heartbeats are one-page fact sheets in pdf format with information on quality improvement topics.
Heartbeats: Restraints #1
Heartbeats: Restraints #2
Heartbeats: Pain #1
Heartbeats: Pain #2
Heartbeats: Depression #1
Heartbeats: Depression #2
Heartbeats: Pressure Ulcers #1
Heartbeats: Pressure Ulcers #2
Heartbeats: Incontinence

Pain
Got Pain? Download this poster to help identify nonspecific signs and symptoms that suggest the presence of pain.
Systematic Approaches to Pain A one-page factsheet on how pain can be best assessed and managed through an interdisciplinary effort.
Non-Verbal Signs of Pain poster listing signs to watch for patients who do not or can not vocalize the pain they feel. The poster is available in both Legal and Letter size formats:
Non-Verbal Signs of Pain - Legal
Non-Verbal Signs of Pain - Letter
Read about the barriers and successes of the 2004 Pain Collaborative

Depression
Systematic Approaches to Depression A one-page factsheet with information on how depression and anxiety can be best assessed and managed through an interdisciplinary effort.

Protect Your Skin
Download the Protect Your Skin (1.7MB) informative packet to learn how you can prevent pressure ulcers in nursing home residents.

Goal is Zero Pressure Ulcers Poster A legal-sized poster with information on reducing and preventing pressure ulcers.

Nursing Home Web Resources Guide

Satisfaction Surveys
Download the Survey for Residents - PDF
Download the Staff Satisfaction Survey - PDF 

Recorded WebEx Sessions
February 28, 2006
Quality Approaches to Approaching your Quality Measures
Presented by Kathy Baker, RN, BS, LNHA
View the recorded session at http://ifmcevents.webex.com
Note: You must click the "recorded events " option in the left column to view this session. Recorded sessions are organized by date.

Presentations
Approaches to Improving Your Quality Measures - A PowerPoint presentation from Kathy Baker, RN, BS, LNHA providing an overview of making quality improvement a facility-wide effort.
A Whale of a Tale - The story of how brave individuals took the plunge to save a whale’s life and the impact that it had on them. This story relates the need to take risks and make changes in long-term care because these changes can have a profound impact on everyone.
Ruby the Elephant - The informative story of an elephant at the Phoenix Zoo whose behavior problems were alleviated by a person-centered approach that led to changes in her care and environment. This story illustrates how the concept of individualized care can change an elder’s life.

For more information, Contact the Nursing Home team at 800-386-6431